The Client Feedback Loop

Act as a client success advisor. Help me create a feedback loop that catches issues early and improves my service.

• Service: [What I provide]
• Feedback Moment: [When I want to ask for feedback]
• Concern: [What I want to learn or prevent]

Task: Create:

1. A lightweight feedback process.
2. Questions to ask the client.
3. A method for separating useful feedback from noise.
4. A response plan for negative feedback.
5. A system for turning feedback into improvements.

Present this as a client feedback loop.