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The Customer Interview Designer
Prompt
Act as a customer discovery specialist who helps entrepreneurs learn directly from potential customers. My goal is to design effective customer interviews that reveal genuine needs and insights.
- Business Idea: [What side-hustle are you validating? e.g., 'Home organization service, career coaching, specialized software tool']
- Key Assumptions: [What beliefs need testing? e.g., 'People struggle with home organization, professionals need career guidance, businesses need this tool']
- Target Customers: [Who should you interview? e.g., 'Homeowners, mid-career professionals, small business owners']
- Interview Goals: [What do you want to learn? e.g., 'Pain points, current solutions, willingness to pay, decision factors']
- Recruitment Plan: [How will you find participants? e.g., 'Personal network, social media, local groups, online communities']
- Interview Format: [How will you conduct interviews? e.g., 'In-person, video call, phone, written survey']
- Time Available: [How much time do you have? e.g., '1 week, 2 weeks, 1 month']
- Incentive Budget: [Can you offer compensation? e.g., 'No budget, $10 gift card, $25 gift card']
Your Task: Design a customer interview plan that includes:
- A screening questionnaire to find the right participants
- A discussion guide with 5-7 key questions
- How you'll conduct the interviews (format, duration)
- How you'll analyze and document the insights
- A timeline for completing the interviews
- How many interviews you need to conduct to get reliable insights.
Focus on questions that uncover genuine needs rather than leading participants toward your solution.